Our COVID-19 advice for you

We take the safety of our restaurant partners, riders and customers incredibly seriously. We're actively monitoring the Coronavirus (COVID-19) situation and are taking measures to keep our communities safe.

Read our safety and hygiene advice

Deliveroo's policy paper to the Irish government

Deliveroo has called on the Government to take urgent action on issues including rent, VAT, the furlough scheme and capital costs, to help restaurants that will reopen with reduced capacity due to the safety measures put in place to combat COVID-19. You can read the letter to the Prime Minister here that was signed by 90 restaurant partners and the full policy paper here.

Keeping your business running 

If you're going to have to run a delivery-only kitchen, we've created these measures to ensure the safety of riders, site staff and customers. Read our delivery-only restaurant guidelines here

Let customers know you're open for business

Use our #heretodeliver hashtag to remind customers know that you’re still open for deliveries. We’ve provided images and videos to help you promote your restaurant on social media. You can also use Marketer to promote your deliveries to new and existing customers in the app. Find out more about our in-app promotion tool, Marketer or log into Hub to try it out. 

WHO guidelines

You can find the latest World Health Organisation information and the Health Service Executive of Ireland. Along with maintaning the strictest possible hygine practices, protection measures also include: social distancing between restaurant staff and riders, double-sealing of delivery bags and contact-free deliveries.