Get diners back in the mix
Learn more about what we’re doing to support our partners, and how you can manage in-house sales alongside your Deliveroo ‘opening hours’.
Your reopening 'checklist'
1. Opening hours
Make sure yours cover your busiest times for delivery, even if you plan to change your Deliveroo opening hours.
2. Smooth handovers
Your risk assessment will help you decide where to use signage or tape. A floor plan and staff training will make sure everyone's in the right place.
3. Contact-free booking & payment
Table Service can help you to reduce movement around your business, take payment and tips as well as record customer information.
0% commission, with a 2% service fee - it's a great way to manage your dine-in customer orders, alongside deliveries.
4. Not all customers are dining-in yet
Why not edit your menu to offer meal 'bundles' or a selection of popular, easy-prep dishes - to support group ordering, for all customer types.
We promote these Meal deals and offers to local customers, with 'always on' traditional and digital marketing.
Hire skilled temp staff at a discounted rate
We’ve partnered with Coople, a digital staffing platform with 10 years experience in the hospitality sector to help support your reopening.
With your exclusive partner discount, you could save a minimum of £1.60 for every hour hired. Hire staff commission free until 30th June 2021 and at a discounted rate for the rest of 2021.
Based on minimum wage, you could save at least:
- £25.60 for 16 hours hired
- £51.20 for 32 hours hired
- £64 for 40 hours hired
If you’re looking for chefs, bartenders, kitchen assistants, waiters/waitresses, food runners, barbacks, baristas, or any other hospitality job profiles, find out more here and start hiring today.
Make the most of your opening hours
You know when your customers are hungry, because orders start coming thick and fast. Making sure your busiest delivery times are covered by updating your Deliveroo opening hours.
Try scheduled orders to keep dine-in, delivery and Pickup customers happy.
Sign up for Table Service
Use the 'Help' feature in Restaurant Hub to request Table Service activation, read our Table Service quick-start guide for more information.
UK Government advice & obligations
Make sure you're up to date with the latest guidelines, and legal obligations by visiting Gov.uk.
A few things to remember:
- Do not allow staff who present symptoms to enter your business
- Minimise your team's contact with customers, riders and other staff
- It's your obligation to collect data, with or without NHS track and trace
- On 17 May you can serve food in both indoor & outdoor areas, make sure you’re prepared
Meal deals and offers
Offers and meal deal 'bundles' can increase your chance of getting in front of new customers.
Use Menu Manager in Restaurant Hub, to create your meal deal - a great way to reach families and larger groups who don't manage to get a reservation with you.
Marketer offers are also available to all partners in Hub.
