Our COVID-19 advice for you

We take the safety of our restaurant partners, riders and customers incredibly seriously. We're actively monitoring the Coronavirus (COVID-19) situation and are taking measures to keep our communities safe.

Read our safety and hygiene advice

Donate meals to NHS staff

We’re bringing meals to NHS workers. If you'd like to donate meals to NHS staff battling Coronavirus, email heretodeliver@deliveroo.co.uk and we’ll reply with full details and next steps.. We’re already working with a range of partners who have given generously so far to help make this possible. Thank you to: Pizza Hut, German Doner Kebab, ITSU and Neat Burger.

UK government support

The government have announced a number of support measures for the hospitality sector as a result of COVID-19. Find out more about specific support, including access to loans and financing, as well as the latest about the Job Retention scheme here. If you’re unable to find the information you need, we can help - email us at policyhelp@deliveroo.co.uk

Keeping your business running 

It’s our business to make sure you and your staff, as well as riders and customers are being looked after. We’ve just changed payments to you from bi-weekly to daily payout to help your cash flow - read our daily payments from our FAQ. To keep us all safe, we’ve created guides for contact-free deliveries as well as guides for running a delivery-only kitchen

Let customers know you're open for business

Use our #heretodeliver hashtag to remind customers know that you’re still open for deliveries. We’ve provided images and videos to help you promote your restaurant on social media. You can also use Marketer to promote your deliveries to new and existing customers in the app. Find out more about our in-app promotion tool, Marketer or log into Hub to try it out. 

Keep your packaging and supply costs down

We've heavily reduced our Deliveroo packaging costs and our food procurement team is working to support restaurants experiencing supply chain issues, get in touch with the team. Our food procurement isn't designed to make a direct profit - we help source your supplies, leveraging our scale and contacts on your behalf.