Our COVID-19 advice for you
We take the safety of our restaurant partners, riders and customers incredibly seriously. We're actively monitoring the Coronavirus (COVID-19) situation and are taking measures to keep our communities safe.
We’ve updated Restaurant Hub
We're giving you even more ways to get support during this time with an upcoming Help tab and adding a new Menu tool in Restaurant Hub. The menu tool will allow you and your staff to do more with your online menu, quickly making changes to item pricing and imagery. New to Hub? Find out more about how to use it here.
What you can do to keep your business open
If you're going to have to run a delivery-only kitchen, we've created these measures to ensure the safety of riders, site staff and customers. Read our delivery-only restaurant guidelines here.
Let customers know you're open for business
We’ve provided some images and videos to help you tell customers you're 'open for business'. You can use our toolkit in a social media post, to reach new customers or use Marketer to promote deliveries with us to new and existing customers. Find out more about our in-app promotion tool, Marketer or log into Hub to try it out.
WHO and government guidelines
You can find the latest World Health Organisation information and the Hong Kong Government. Along with maintaining the strictest possible hygiene practices, protection measures also include social distancing between restaurant staff and riders, double-sealing of delivery bags and contact-free deliveries.
